Terms of service
Welcome to Trenvo 💕
By visiting our website or placing an order with us, you agree to the terms mentioned below. Please read them carefully before using our services. If you do not agree with any part of these terms, we kindly request that you do not use our website.
1. Using Our Website
By accessing our site, you confirm that you are legally allowed to use this website and that the information you provide while placing an order is accurate and complete. You also agree not to use our website for any unlawful, harmful, or abusive activity. Trenvo reserves the right to refuse service to anyone at any time if these terms are violated.
2. Products & Pricing
We always try our best to ensure that all product information, pricing, and availability shown on our website is accurate. However, there may occasionally be errors in descriptions, images, or pricing. Product colors may appear slightly different due to screen settings. We reserve the right to change prices, modify product details, or discontinue any product at any time without prior notice. If any issue arises with your order, we will always try to resolve it fairly.
3. Orders & Payments
When you place an order with Trenvo, you agree that all information provided is correct and that you are authorized to use the selected payment method. We reserve the right to cancel or limit any order if we believe there is fraudulent activity, misuse, or suspicious behavior. Orders that appear to be placed by resellers or distributors without authorization may also be refused.
4. Shipping & Delivery
All orders are shipped from within India using trusted courier partners. Delivery timelines and related policies are mentioned on our Shipping & Delivery Policy page. While we make every effort to deliver orders on time, delays caused by courier services, weather conditions, or other external factors are beyond our control. However, we will always support you in tracking and resolving any delivery concerns.
5. Returns, Replacements & Refunds
Your satisfaction means everything to us 💖. If you are not happy with your purchase due to damage, defect, or an incorrect item, our return, replacement, and refund process is explained clearly on our Returns & Refunds Policy page. We encourage you to review this policy before placing an order.
6. Account & Information Accuracy
You are responsible for maintaining the confidentiality of your account details and personal information. Trenvo will not be held responsible for any loss resulting from unauthorized access due to incorrect, shared, or compromised login information. You agree to keep your account details accurate and updated at all times.
7. Intellectual Property
All content available on this website, including designs, logos, images, text, and graphics, is the property of Trenvo and is protected by applicable laws. Any copying, reproduction, modification, or distribution of our content without written permission is strictly prohibited.
8. Acceptable Use
You agree to use our website responsibly and respectfully. Any attempt to misuse the website, upload harmful software, access restricted areas, or engage in activities that harm the platform or other users may result in immediate restriction or termination of access.
9. Third-Party Links
Our website may contain links to third-party websites for your convenience. Trenvo is not responsible for the content, policies, or actions of any external sites and does not guarantee their accuracy or reliability.
10. Limitation of Liability
While we strive to provide the best shopping experience, Trenvo will not be held liable for any indirect, incidental, or consequential damages that may arise from the use of our website or products. All purchases are made at the customer’s own discretion.
11. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be reflected on this page, and continued use of our website after updates means that you accept the revised terms.
12. Governing Law
These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Indian courts.
13. Contact Us
If you ever have questions about these Terms, we’re always here to help:
Email: info@trenvo.co